Managed IT Services
A complete range of IT solutions for businesses of all sizes.
Our services are designed to provide you with the technical support and expertise you need to keep your operations running smoothly. With BAMITS’ Managed IT Services, you can focus on growing your business while we take care of all your IT needs. Our team of experts will work with you to create a customised IT plan tailored to your unique requirements. We will handle all aspects of your IT infrastructure, from hardware and software to security and data backup.
BAMITS’ Managed Services package has been specifically designed to benefit those clients who wish to reduce their internal IT dependency or resource allocation by outsourcing either a portion of, or the total responsibility for their IT solutions delivery.
Managed IT Solutions for Today’s Challenges
Managed IT Support
At its core, our Managed IT offerings include a range of services to ensure your IT infrastructure is secure, up-to-date, and performing at its best. This typically includes proactive monitoring of your network and systems, help desk support, security solutions, data backup and recovery, and cloud solutions. With these services in place, your business can benefit from faster response times, reduced downtime, and improved productivity.
We take a proactive approach to IT management, identifying and addressing potential issues before they become major problems. This can help to prevent costly downtime, reduce the risk of data loss, and ensure your business stays up-to-date with the latest technology trends. We offer a range of service level agreements (SLAs) to ensure you receive the level of service and support you need, when you need it.
ITIL Service Desk
The BAMITS ITIL Service Desk is critical to ensuring that your IT services are delivered efficiently and effectively, with minimal disruption to business operations. By providing a single point of contact for users to report issues and request support, our Service Desk can help to reduce downtime, improve productivity, and enhance user satisfaction. Our Service Desk is an essential component of our IT delivery, ensuring our services meet the needs of users and support the goals of your business.
Our ITIL Service typically includes incident management, problem management, change management, and service request management. Incident management involves resolving IT issues and restoring services as quickly as possible. Problem management involves identifying the root cause of issues and implementing permanent solutions to prevent them from recurring. Change management involves managing changes to IT infrastructure to minimise the impact on users and ensure that services remain available. Service request management involves fulfilling user requests for access to IT services, applications, and resources.
Managed Desktop
BAMITS’ Managed Desktop provides comprehensive support for your business’ desktop environment, including hardware, software, and security. Our service is designed to reduce the burden on IT staff and increase productivity by ensuring that desktops are always up-to-date, secure, and running smoothly.
By utilising our managed desktop service, businesses can benefit from improved desktop performance, reduced downtime, and enhanced security. BAMITS’ Managed desktop can be bundled with additional services to deliver end-to-end support, or purchased as a standalone offering. Our managed desktop service is an essential component of your IT management, especially where staff rely on desktops.
Managed Systems
BAMITS’ Managed systems is a service offering that provides comprehensive support for your business’s IT systems, including servers, storage, networking, and virtualization. Our service is designed to improve system performance, increase reliability, and reduce downtime by ensuring that systems are always up-to-date, secure, and running smoothly.
Our Managed Systems allows our clients to benefit from improved system performance, reduced downtime, and enhanced security. Our service also provides businesses with access to expert support, enabling them to address technical issues quickly and efficiently. We understand that each of our clients have different needs, meaning our Managed Systems offerings based on your systems, and budget.
Managed Network
BAMITS’ Managed network is a service offering that provides comprehensive support for a business’s network infrastructure, including switches, routers, firewalls, and wireless access points. Our service is designed to improve network performance, increase reliability, and reduce downtime by ensuring that your network is always up-to-date, secure, and running smoothly.
Our Managed Network services aim to deliver improved network performance, reduce downtime, and enhanced security. Clients have access to our expert support, enabling them to address technical issues quickly and efficiently. Our Managed Network Services is an essential component of IT management for business that relies on a robust and secure network to support its operations.
Cloud Delivered Security
Our Cloud delivered security offerings provides comprehensive security solutions for businesses using cloud-based technologies. Our service is designed to protect businesses from cyber threats such as malware, ransomware, and phishing attacks.
Our Cloud delivered security solutions are delivered as a managed service, providing businesses with access to our expert security professionals who can help to prevent and mitigate cyber threats. By using our cloud delivered security service, businesses can benefit from enhanced security, reduced risk of cyber-attacks, and increased peace of mind.
Experience the BAMITS Difference
BAMITS understands better than anyone the frustration felt by many businesses when trying to choose the best and most reliable service provider that will meet and even exceed their IT needs and expectations. This is why we have decided to make it a little easier for you in making your decision by listing just a few ways in which BAMITS delivers a very different service to that of our competitors.
We offer our clients a very human interaction. We invest heavily to ensure we deliver a personal interaction.
We customise our solutions to suit the needs of our individual clients. We never adopt a ‘one-size fits all’ approach.
We offer flexibile pricing to suit any need or budget.
We love being an innovator, and have developed solutions to meet the needs of our clients.
We have comprehensive service offerings, making us the one-stop-shop for our clients.
We focus on root cause issues, we don’t just apply Band-Aid fixes to client’s infrastructure.
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Explore Our IT Solutions
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Comprehensive Support
Remote Service Desk
End User Device Management
Network Management
Backups & Data Security
Service Management
Cloud Management
Technology Leadership
Live Reporting/ Dashboards
Proactive Maintenance
System Monitoring
Reactive Support
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Powerful partner ready to accelerate your IT journey
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